REAL Data Collection Training Toolkit Access

Access the Toolkit Resources

The REAL Data Collection Training toolkit offers various educational materials and learning methods. The resources include video learning sessions, role-play with dialogue, detailed written guides, and essential fact sheets. The tools can be used collectively or individually. They are designed to provide healthcare leaders with quick, easy-to-understand training and education for registrars. The learning resources entail an overview of REAL data collection and share rich content, including historical context, best practices, cultural humility practices, staff tips for collection, and patient perspectives surrounding REAL data collection.

This toolkit is for healthcare administration (e.g., human resources, organizational development), operational leaders (e.g., revenue cycle, patient access), quality and safety improvement professionals, or other individuals involved in change management to train registrars.

Webinar Recording

Health equity and patient engagement experts from ATW Health Solutions facilitate a comprehensive review of the REAL Data Collection Training Toolkit, share insights on integrating these resources into the workflow, and provide key takeaways identified by patients.

Data Collection Guide for Registrars

This comprehensive guide delivers essential information regarding the implications for REAL data collection, key regulatory guidelines supporting its implementation, tips for REAL data collection, and best practices in a compact format ideal for formal or informal training venues. The guide is formatted into three parts that can be used separately or together.

REAL Data Collection: Patient Stories

The video vignettes (~10 minutes) provide a unique viewpoint on data collection, featuring patients with various encounters and challenges in their healthcare journeys. These patients openly share their personal experiences and offer suggestions for enhancing data collection practices to benefit all individuals.

Written Role Plays

Role-play exercises allow people to assume the role of a patient or a registrar and act out a given situation. Role-plays engage learners in situations or scenarios that are realistic and can be used to prompt discussions about how to handle different situations. This toolkit offers three role-play scenarios for the education and training of registrars.

Video Role Plays

The REAL data collection role-play video (~10 minutes) portrays the encounter of a Hispanic patient who experiences the collection of data related to his race, ethnicity, and language. This role-play effectively underscores a typical situation that Hispanic patients often come across when engaging in REAL data collection. Following the role-play is educational content that offers further background and insights on this issue.

Learn More

For more information about ATW’s REAL Data Collection Training Program, please contact us.